Health information management (HIM) plays a huge role in the revenue cycle of your healthcare establishment and is a major driver in increasing your organization’s overall profits. All revenue in this industry begins and ends with medical records, so it is imperative to have a management system that is optimized to fit your organization.


HIM Professionals


The management professionals in the HIM process serve roles that connect clinical, operation, and administrative functions in the healthcare delivery cycle. These professionals play a role in the quality of patient information and care at every step in the cycle.

While serving the patients, HIM professionals also serve the organization itself by improving its capacity to effectively collect revenue. One of the key roles played in identifying any problems with billing, coding, and documentation that may hinder the RCM. 


Benefits of HIM Professionals


One of the largest perks of HIM professionals is the skills possessed. With logistics experience, knowledge of demographics, clinical understanding, and coding knowledge, this team helps to drive coding and revenue integrity. Not only will these skills benefit your patients to increase revenue and profits, but your organization will benefit from their consistency in the entire HIM process.


Electronic Records and Health Information


Within HIM, patient information is gathered upon intake and placed into an electronic record which allows organizations to view and manage said information as needed. This can include a multitude of data such as medical history, lab test results, x-rays, and various notes taken during office visits. 

By storing and utilizing this data, providers are able to better serve their patients which results in a larger revenue stream. Because the data being tracked can be complex and in abundance, your team should be utilizing software and technology that is up to date and effective to get a better return on your investment.


Where to Go From Here


For your organization to reach peak performance, realistic shared goals need to be communicated and monitored through multiple aspects. While in the past, HIM’s involvement in the RCM has been overlooked, it is imperative to re-evaluate the quantitative and qualitative benefits of including this management in your overall practices.

If you are considering making changes to your HIM and RCM, contact Credence Global Solutions to speak with our experienced and knowledgeable team. We are here to help you make the most out of your organization, ensuring you are in good hands every step of the way.