Service Solutions Designed for the Finance Sector

Our Technologies

Customer Service Expertise

At Credence Global Solutions, our team of experienced and knowledgeable service executives exist solely to pair their extensive knowledge to your financial service needs. Our team continues to elevate our clients’ experience and satisfaction in the financial sector. Some of the accounts that engage in our outsourced accounting services include banks, credit unions, and credit card issuers.

The implementation of a consultative and comprehensive approach that’s tailor-fitted for each unique client allows us to show what we’re made of. We’re able to develop and formulate an accurate and effective plan that maximizes efficiency in revenue generation, asset recovery, and organizational success.

Our powerful platforms are utilized by our expert Call Center Services Team. They carefully address the ins and outs of the financial service industry. Our Customer Services Experts are equally as exceptional in providing our clients the results they expect, and the knowledge they didn’t know they needed. Being sensitive to our client’s needs is how we’ve separated ourselves from the competition.

Our Financial Solutions

  • Customer Experience Solutions
    • Voice
    • Email
    • Text
    • Chat
  • Customer Service Outsourcing Solutions
    • Inbound/Outbound Customer Service
    • Retention/Loyalty Service
    • Specialty Queue Service
    • Disconnect Service
    • Overflow Call Service
  • PreChargeoff Receivables Management
    • Churn Management
    • Early Out Cash Acceleration
  • Post Charge Off Recoveries
    • Amnesty
    • Primary – Quaternary
    • Warehouse
  • Agency Network Management Systems Adam
  • Back Office Services & Solutions
    • Compliance & Risk Management Auditor Carma
    • Correspondence Management Carma
    • Delinquency Management Adam
    • Dispute Management Carma
    • Document Management Carma
    • Fraud Management Solutions Carma
  • Call Center Services
    • Inbound
    • Outbound
    • Overflow
  • Consulting Services
    • Performance Enhancement
    • Risk Management
    • Business Analytics & Optimization
  • Finance and Accounting Functions
    • Trust Management
    • Financial Books Management
    • Lockbox Management
  • Managed Services Organizations (MSO) Adam

Let’s Get Started

If your organization or institution is unhappy with the number of features from their current partnerships, find success with Credence Global Solutions today.

Contact Us Today