Credence Global Solutions BPO & CX Solutions Blog
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Document Management Trends You Should Use
The digitization of documents has become the norm for modern-day [...]
Improve Bottom-line with ELISA Tests
ELISA tests, or enzyme-linked immunosorbent assay, is a biochemical technique [...]
Can Automation Solve Lab Staffing Shortages?
For years, laboratories have tried to solve the issue of [...]
Transparency Matters: Financial Visibility in Laboratory RCM
Keeping up with metrics is vital for any business. However, [...]
How to Retain Your MTs During Staffing Struggles
Amidst a country-wide staffing shortage, labs of all types struggle [...]
B2B Customer Experience Strategies Your Organization Should Implement
When you think of customer experience, the first thing that [...]
Lab Automation in a Post-COVID World
Before the pandemic, labs were well equipped to handle testing [...]
What is Physician Credentialing?
The process used by customers to evaluate the qualifications and [...]
What is Data-Driven Decision Making?
Data-driven decision involves making business decisions using business insights, facts, [...]