RPA Engineer

Product Development

Position Overview

We are seeking a skilled RPA Engineer to design, develop, and maintain intelligent automation solutions that integrate Robotic Process Automation (RPA) with AI/ML, GenAI, and Agentic AI systems in the US Healthcare and Revenue Cycle Management (RCM) domain. This role focuses on building scalable, secure, and resilient automation workflows using RPA platforms such as UiPath and Automation Anywhere, integrated with AI agents, NLP, cloud services, APIs, and data platforms, to enable end-to-end automation of healthcare and financial operations.

 Job Roles & Responsibilities

RPA Solution Design & Development:

• Design, develop, and deploy RPA workflows using UiPath, Automation Anywhere, or similar platforms.
• Automate healthcare and RCM processes such as:
  • Claims submission and processing
  • Eligibility verification
  • Denial management and follow-ups
  • Payment posting and reconciliation
  • Patient billing and reporting

Ensure bots are scalable, reusable, secure, and production-ready

Intelligent Automation & AI Integration:

• Integrate RPA bots with AI/ML and GenAI systems, including:
  • NLP models for document understanding and text extraction
  • AI/ML models for predictions and decision-making
  • Agentic AI systems for autonomous workflow orchestration
• Enable AI-driven automation, where AI agents decide and RPA bots execute actions.
• Support hybrid automation with human-in-the-loop approvals when required

Cloud, API & System Integration:

• Integrate RPA solutions with:
  • REST APIs and .NET Core microservices
  • Cloud platforms (AWS, Azure, GCP)
  • Enterprise applications (EHR, billing, payer portals, CRM, ERP)
• Deploy and manage bots in cloud-native and hybrid environments.
• Implement secure credential handling, secrets management, and access controls

Automation Architecture & Governance:

• Follow best practices for RPA architecture, bot lifecycle management, and reusability.
• Implement logging, monitoring, exception handling, and alerting for bots.
• Support BotOps / RPA Ops practices:
  • Version control
  • Deployment pipelines
  • Rollback and recovery strategies

Ensure automation solutions meet enterprise security, compliance, and audit requirements.

Security, Compliance & Healthcare Standards:

• Ensure RPA solutions comply with HIPAA, GDPR, SOC 2, and organizational security policies.
• Implement controls for data privacy, auditability, and traceability.
• Work closely with compliance and security teams in regulated healthcare environments

Collaboration & Continuous Improvement:

• Collaborate with AI/ML engineers, cloud architects, business analysts, and healthcare SMEs.
• Participate in process discovery, automation feasibility analysis, and solution design.
• Maintain documentation for bot logic, workflows, and operational runbooks.
• Mentor junior RPA developers and promote automation best practices.

 Candidate Requirements

• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 3–7+ years of experience in RPA development and intelligent automation.
• Hands-on experience with UiPath, Automation Anywhere, or equivalent RPA tools.
• Experience integrating RPA with APIs, databases, and cloud services.
• Exposure to AI/ML, NLP, or GenAI-based automation is highly preferred.
• Experience in US Healthcare and RCM workflows is a strong advantage.

Technical Expertise:

• RPA Platforms: UiPath, Automation Anywhere
• Automation Concepts: Attended/Unattended bots, queues, orchestrators
• AI Integration: NLP, AI/ML model consumption, GenAI-based automation
• APIs: REST, JSON, .NET Core service integration
• Cloud Platforms: AWS, Azure, GCP
• Data Handling: SQL, files, structured/unstructured data
• DevOps: Git, CI/CD pipelines for bot deployment
• Security: Credential vaults, access control, audit logs.

  Skillset:

• Strong analytical and problem-solving skills
• Ability to understand business processes and translate them into automation
• Clear communication with technical and non-technical stakeholders
• Ownership mindset and attention to detail
• Passion for intelligent automation and digital transformation

Strategic Impact:

• Enable AI-driven, end-to-end automation in healthcare and RCM
• Improve operational efficiency, accuracy, and compliance
• Position RPA bots as execution arms for AI and Agentic AI systems
• Support scalable, secure, and future-ready automation platforms

Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at [email protected]

Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.