Human Resources
Job Roles
Compensation Strategy & Management:
- Lead the development and execution of the company’s compensation strategy, ensuring alignment with business objectives and competitive market positioning.
- Oversee the design and administration of salary structures, job grades, and bonus/incentive plans.
- Manage annual compensation review cycles, ensuring data-driven decisions on pay increases, promotions, and bonuses.
- Analyze and benchmark compensation data to ensure competitive positioning and internal equity.
- Partner with senior leadership to develop and implement compensation plans that attract, retain, and motivate top talent.
Benefits Administration:
- Oversee the design, implementation, and management of employee benefits programs, including health, wellness, retirement plans, insurance, and other employee perks.
- Ensure benefits offerings are competitive, cost-effective, and aligned with employee needs and expectations.
- Manage vendor relationships for benefits providers and regularly assess plan performance and employee satisfaction.
- Develop and communicate benefits strategies and policies to employees to ensure understanding and engagement.
Compliance & Regulatory Management:
- Ensure compliance with all local, state, and central government laws and regulations related to compensation, benefits, and labor practices.
- Conduct regular audits to ensure policies and practices are compliant and identify areas for improvement.
- Stay up-to-date with changing labor laws, compensation regulations, and benefits trends, and proactively adjust company policies as necessary.
- Lead the preparation and submission of any government filings and reports related to compensation and benefits programs.
Team Leadership & Development:
- Lead, mentor, and develop a high-performing HR team specializing in compensation, benefits, MIS and compliance.
- Build strong cross-functional relationships with other HR teams (Talent Acquisition, Employee Relations, etc.) and business leaders.
- Provide guidance on complex compensation-related matters, internal equity issues, and benefits program concerns.
Reporting & Analytics:
- Develop and deliver regular reports and analytics related to compensation and benefits program performance, cost management, HR metrics and employee satisfaction.
- Use data to drive decisions and continuous improvement of compensation and benefits offerings.
- Provide leadership with insights into the effectiveness of compensation and benefits programs and recommendations for changes or enhancements.
Candidate Requirements
- Strategic thinker with the ability to align compensation and benefits programs to business objectives and employee needs.
- Strong analytical skills with the ability to interpret data and make informed recommendations.
- Excellent communication and interpersonal skills, with the ability to engage effectively with executives, employees, and external partners.
- Deep understanding of compensation and benefits legislation, tax laws, and industry best practices.
- Demonstrated ability to manage complex projects, work under pressure, and meet deadlines.
- Strong leadership, team management, and mentoring capabilities.
- Minimum Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum 12 years of HR experience, with at least 5 years in a leadership role managing compensation, benefits, and compliance in a large, fast-paced BPO environment.
- Strong knowledge of HR policies, practices, and legal regulations related to compensation, benefits, and compliance, especially within the BPO industry.
- Experience in designing, managing, and benchmarking compensation structures,
- incentive plans, and benefits programs for large-scale, multi-location operations.
- Proven experience with HRIS systems, compensation and benefits software, and data analytics tools.