MBE/WBE Certified
Credence Global Solutions

Junior System Administrator (2 Pos.)

Information Technology

Job Roles

  • Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned. 
  • Escalate the issue accordingly to escalation process when unable to resolve it. 
  • Manage service requests, software installations, new computer setups, upgrades. 
  • Respond to requests for technical assistance in person, via phone, electronically. 
  • Advise user on appropriate action. 
  • Managing the service desk. 
  • Documentation, Coordinate with Vendor, Service Provider, etc.

Candidate Requirements 

  • At least 6 months experience having knowledge of computer hardware, operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc.
  • Troubleshooting the Hardware and Software problems. ·
  • Should be open to work in 24*7 shift. 
  • Good communication skills. 
  • Ability to respond to production issues on a 24×7 basis and extending beyond Normal Working Hours.
  • Should be 12th or Diploma with Certification in Technical course.

Job Category: Information Technology
Job Type: Full Time
Job Location: Pune IN

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