Job Roles
- Develop and execute innovative strategies to improve and secure business delivery.
- Able to establish pilot A/R process and devise strategy to improve collections.
- Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection.
- Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Followup/Denial Management, & Patient Billing.
- Understands the eccentricities of various provider specialties.
- Ensure that the portfolio meets client and internal company performance benchmarks.
- Actively develop the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well- rounded team competency.
- Ability to execute policies, processes and procedures of the organization.
- Demonstrate leadership skills with experience managing 5-10 Teams.
- Excellent verbal and written communication and presentation skills.
- Experience of performing annual performance review/appraisals Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client.
- Strong people management skills with fair understanding of required techniques to create winwin situation.
- Strong focus on Customer Service.
- Strong Employee Retention capabilities.