Healthcare Providers

Redefining today’s Patient Financial Experience and deploying technology to improve the financial health of healthcare practices for Medical Groups, Physicians Staffing, Diagnostic Labs & Medical Transport organizations.

Solutions Built for Healthcare Providers

Delivering intelligent and transformational business solutions that expands your current revenue streams and minimizes overhead is at the heart of our Solutions! Credence Global Solutions encompasses an extensive portfolio of technology, services and solutions tailored to meet the demands of the immensely regulated and dynamic Healthcare Industry. We serve our customers by analyzing and improving the revenue cycle, increasing compliance, mitigating risk, and optimizing the operational units while driving productivity through transformational business solutions and technology.

Healthcare Provider Solutions

We pride ourselves in delivering the expertise needed to handle the intricacies and challenges of running a highly profitable medical practice so that Providers can focus on providing patient care with excellence beyond belief.

Practice Optimization

  • Patient Intake Management
  • Managed IT Support Services
  • Documentation Management Services
  • Data Abstraction
  • Prescription Refill
  • MSO Structure
  • Electronic Records Retention and Archival Management
  • Mail Processing & Analytics

Revenue Cycle Management

  • Central Business Office Management
  • Revenue Cycle Management
  • Coding & Charge Entry
  • Patient Financial Engagement
  • Patient Intake Management
  • Business Intelligence

Post Write-off Services

  • Agency Network Management Services
  • Accounts Receivables Management/Collections
  • Dispute Management

Provider Support

  • Clinical Documentation Improvement

Healthcare Technology Products

Technology is at the core of our extensive line-up of our service solutions. In response to high demand from the industry, we have created transformational technology products that are made available to our providers without our service solutions.


Our Patient Responsibility Estimator, which integrates seamlessly with scheduling and Practice Management Systems in place.  Pre-Connect eliminates the issue of patients being unaware of costs associated with a medical service prior to receiving care.  With Pre-Connect, cost estimate results are available in near real time for 80% of the scenarios. Pre-Connect enables the front desk staff to collect patient responsibility at check-in/checkout.


Our intelligently designed, easy to use dashboard for Management Information Systems created to not only deliver standard metrics focused on cash acceleration but also provides actionable insights to improve cash flow across different revenue streams including Patient, Insurance, Revenue leakage, Efficiency, Coding and Documentation.


Account Distribution and Agency Management is a Recovery Management System that provides the platform for inventory management and control matriculation of debt through the revenue cycle. ADAM is a rule-based inventory management engine that allows providers to segment accounts based on age, recovery scores, past payment history, consumer claims and multiple other parameters to enhance allocation and liquidation performance.


For Healthcare, Compliance and Risk Management Auditor (CARMA) is highly customized to capture the nuances of the patient and provider relationship allowing the providers, billers and the collectors to collaborate and maximize the potential for each account serviced. The compliance audit engine which is the core of CARMA resides on top to actively monitor each transaction and determine adherence to statutory requirements and client work standards. It is the only product specifically constructed to mine data as well as migrate it throughout a complex workflow based on discoveries learned while creating, validating or extracting business intelligence and deploying it to improve liquidity and compliance for collections or anywhere in the revenue cycle.


A responsive web based on-stop communication platform for patients and consumers to digitally deliver bills, collect payments and assist consumers/patients with questions related to the service. iConnect enables consumer initiated voice, chat and email conversations with support agents.


Designed to automate charge entry coding process, shorten billing cycle, reduce claims denials, and improve coder productivity reporting. The application uses advanced OCR technology with natural language programming, robotic process automation and machine learning to intelligently transform paper forms.

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Our healthcare business & technology solutions streamline the functions necessary to position your practice to have the ability to expand your current revenue streams and minimize unnecessary overhead expenses.

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