MBE/WBE Certified
Credence Global Solutions

Supervisor – RCM Operations

Job Role:

  • Experience working in US healthcare Billing, AR Follow-up/denial management and patient collections
  • Strong EOB interpretation
  • Assist in training of new employees, training and coaching the collectors
  • Take escalation calls from patients, payers & internal department
  • Makes outcalls for collecting “Patient responsibility”
  • Receives Incoming calls related to Collections department
  • Continually looking for improvement opportunities within the department and communicating those opportunities to management
  • Supports group and management efforts
  • Maintains productivity spreadsheets as assigned
  • Act as a go-to person for other collectors
  • Special projects as assigned
  • Assists with internal QA and Client calibration
  • Liaison between collection team and other internal department
  • Demonstrates successful/consistent collections meetings
  • Works in an efficient and cohesive group environment
  • Experience on Infusion billing will be an added advantage


  • We offer competitive wages
  • Health Insurance
  • Paid Vacation / Holidays
  • Training
  • No weekends

Education and Experience:

  • High school graduate
  • Bachelor’s degree preferred
Job Category: Operations
Job Type: Full Time
Job Location: Dallas TX

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