MBE/WBE Certified
Credence Global Solutions

Job Title – System Administrator

Department – Information Technology

Job Role

  • Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned
  • Escalate the issue accordingly to escalation process when unable to resolve it
  • Manage service requests, software installations, new computer setups, upgrades,
  • Monitor daily backups, etc.
  • Ensure all system & Servers are updated with latest antivirus & Window patches
  • Respond to requests for technical assistance in person, via phone, electronically
  • Advise user on appropriate action
  • Managing the service Desk
  • Documentation, Coordinate with Vendor, Service Provider, etc.

Desired Skills

  • At least 3 years of experience
  • Knowledge of computer Hardware, Operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc.
  • Troubleshooting the Hardware and Software problems
  • Should be open to work in 24*7 environments
  • Communication skills
  • Ability to respond to production issues on a 24×7 basis and extending beyond Normal Working Hours
  • Should be 12th or Diploma with Certification in Technical course

Job Category: Information Technology
Job Type: Full Time
Job Location: Pune IN

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