MBE/WBE Certified
Credence Global Solutions

Job Title – RCM Team Leader

Department – Operations

Job Role

  • Develop and execute innovative strategies to improve and secure business delivery.
  • Able to establish pilot A/R process and devise strategy to improve collections
  • Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection
  • Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Follow-up/Denial Management, & Patient Billing
  • Understands the eccentricities of various provider specialties
  • Ensure that the portfolio meets client and internal company performance benchmarks.
  • Actively develop the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well- rounded team competency.
  • Ability to execute policies, processes and procedures of the organization.
  • Excellent verbal and written communication and presentation skills.
  • Experience of performing annual performance review/appraisals
  • Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client
  • Strong people management skills with fair understanding of required techniques to create win-win situation.
  • Strong focus on Customer Service.
  • Strong Employee Retention capabilities

Desired Skills

  • Minimum 4 years of Medical Billing Experience is AR Follow-up and Denial Management Process
  • Minimum 2 year experience as a Team Leader
  • 5 years of experience in the BPO business
  • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals
  • Willingness to work night shifts
  • Expertise with MS Office tools like PowerPoint, Excel, etc.
  • Preferred Qualification – Any Graduate
Job Category: Operations
Job Type: Full Time
Job Location: Pune IN

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