Back Office – Lettering
Job Roles
- Ability to understand the request received from operations & other department and send correspondence to consumer (Mail & Digital mode).
- Execute & export daily process data from internal application and send it to vendor.
- Ability to investigate the internal dept. query received from portal/email & revert with solution.
- Excellent verbal and written communication skills.
- Ensure TAT & quality is met as per given targets.
- Ensure full compliance with all company, departmental, legal, and regulatory requirements.
- Ability to communicate and interface with various clients, vendor and internal management.
- Other duties as assigned.
Candidate Requirements
- MS Office suite: Excel, Access, PowerPoint, Word and Outlook.
- Advanced Excel knowledge: pivot tables, VLOOKUP, complex formulas (IF,AND, OR).
- Willingness to work in night shift.
- Team player.