MBE/WBE Certified
Credence Global Solutions

Assistant Manager

About Credence

Credence provides Compliant Business Solutions for Accounts Receivables Management and Asset Protection for healthcare, telecommunication and retail industry verticals. Headquartered in Dallas, Texas with offices in San Jose, California and Pune, India, Credence offers right-shore solutions leveraging arbitrage and technology to produce a hybrid engagement model that permits intensive efforts to improve liquidation performance while being sensitive to customer experience and regulatory compliance. About 1,600 FTEs at Credence work delinquent accounts for large healthcare and telecommunication companies.

Job Title – Assistant Manager
Department – Business Intelligence

Job Role

  • Understand the business, the measurement metrics of performance of it various facts
  • Maintenance of TAT, SLA, stakeholder management, productivity & continuous process improvement
  • Large data analysis
  • Planning and monitoring
  • Apply best practices for problem solving
  • Guide members of the team to bring them up to speed
  • Appropriate work allocation to the team member
  • Prioritizing urgent deliverables and should be able to walk extra miles to get the work done
  • Modeling techniques and methods
  • Leadership

Desired Skills

  • 5+ years’ experience in BI
  • Advance Excel VBA, Excel, Power Point Presentation, SQL and knowledge of MS Access
  • Written and verbal communication
  • Graduation/ Masters (preferably Computer Science) with object oriented programming knowledge

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